The world is in perpetual crisis. One incident builds on another before we have recovered from the one that came before. To survive in polycrisis mode, organizations are looking for new solutions to help them manage threats and respond appropriately. I wondered whether implementing improved artificial intelligence (AI) capabilities as part of strategic digital transformation could help businesses to thrive in this new reality.
If so, how are leading organizations experimenting with them to improve their crisis management capabilities and build operational resilience? And what does ๐ฆ have to do with any of it?
Read my latest article for Forbes and find out.
This piece features the research of Brian Spisak, PhD, who I previously collaborated with on a research project assessing leadership lessons from Covid-19.
Thanks also to Lyndon Bird and Eric McNulty who spearheaded that research, which you can read about in Strategy+Business here. There’s even a mention in the article of National Preparedness Leadership Initiative (NPLI)‘s useful POP-DOC Loop framework for building situational awareness.
How are leading organizations experimenting with them to improve their crisis management capabilities and build operational resilience? And what does ๐ฆ have to do with any of it?